Digital Marketing Services Terms and Conditions

Your Digital Presence in 20 Days

Date Updated: July, 17th 2024

Pixel Footprint Digital Marketing LLC a Wyoming limited liability company (“we”, “our”, “us”, or “Company”) offers digital marketing services, including branding, website development, social media marketing, and associated services to improve our client’s online visibility (“Services”). By engaging us, you (“you”, “your”, or “Client”) agree to these Terms and Conditions (“Terms”). 

SERVICES

  1. Description of Services: We offer various packages of services, each designed to enhance your digital presence. The detailed descriptions of these packages are available on our website. Please note that our offerings may change from time to time. New services may be introduced, existing packages may be removed, and the specifics of what is included in each package may be updated. The current offerings on our website reflect the most up-to-date Service packages available.
  1. Service Package. The following terms concerning the Your Digital Presence in 20 Days Service package (“Service Package”) are in addition to the descriptions provided on our website, which are incorporated by reference herein as of the date of your purchase of the Service Package.

PAYMENT TERMS

  1. Pricing: When you purchase the Service Package, the price will be made clear on our website and during the order process. You agree to pay the price stated at the time of your order, as well as any applicable taxes. All prices for the Service Package may be subject to change at any time without prior notice.
  1. Upfront Payments: This Service Package requires upfront payment in full at the time of purchase. You agree to pay the total amount due for this Service Package as specified on the website.
  1. Promotions and Discounts: We may offer promotional discounts, giveaway offers, and other forms of promotions from time to time. Such promotions may be provided through promo codes, discounts stated on the website, giveaways, or other means as determined by the Company. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined. Please note that we do not provide price protection or refunds in the event of a price drop or promotional offering. 
  1. Payment Method: Accepted payment methods include credit card, PayPal, and other payment gateways as specified on the website. You are responsible for maintaining accurate billing information and ensuring that the payment method on file is current and valid.  Failure to do so may result in suspension or termination of our Services.
  1. Third-Party Payment Processor: We use SamCart/Stripe, a third-party payment processor, to handle all payments.  We may update the third-party payment processor from time to time. By making a purchase, you agree to the terms and conditions and privacy policy of the third-party payment processor. 
  1. Non-Payment: In the event of non-payment, the Company reserves the right to suspend or terminate Services until full payment is received. You will be responsible for any fees associated with the collection of overdue payments, including but not limited to collection agency fees, legal fees, and court costs.

REFUNDS. 

Except as otherwise set forth in this Agreement or as required by applicable law, no refunds will be issued once a Service package is purchased. However, we reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.    

CLIENT RESPONSIBILITIES

  1. Regular Communication: You agree to respond to our communications within a reasonable time. If you fail to respond for 10 consecutive days without prior notice, your account will be considered abandoned, and no refund will be issued.
  1. Access and Content: You agree to grant us reasonable access to your website, social media platforms, and any other resources reasonably requested by us and required to perform the services. You are responsible for providing us with all necessary content, including but not limited to images, text, logos, and other materials required for the execution of our services in a timely manner.
  1. Timely Approvals: You agree to review and approve all content, plans, and strategies submitted for your approval within the timeframe specified by us. You acknowledge that all approvals are final. If we, in our discretion, allow changes or revisions after approval, additional fees may apply.

AUTHORIZATION AND USE OF CLIENT INFORMATION TO PERFORM SERVICES

  1. Confidentiality: In the course of performing our Services, we may need to obtain confidential information from you. You will not use any portion of your confidential information hereunder for any purpose other than to perform the Services or as otherwise contemplated under these Terms. We will protect your confidential information with the same degree of care with which we would protect our own confidential information. We will promptly notify you of any actual or suspected misuse or unauthorized disclosure of your confidential information. We will not disclose your confidential information to any person except as required to perform the Services or as authorized in writing by you. Upon completion of the Services, we will return all confidential information to you or, at your request, destroy it, ensuring that no copies are retained.  In connection with a breach of the confidentiality provisions herein, you shall be entitled to seek injunctive relief in addition to any other remedy that you may have.
  1. Use of Information to Create Content: You authorize us to develop content based on information or material provided by you or your designees and collected by us, including copy, form, size, text, graphics, names, addresses, phone numbers, URLs, logos, trade names, trademarks, service marks, endorsements, photographs or likenesses, and videos. Articles, press releases, social media content, blog posts, and similar content will be sent for your approval before publishing. You agree to respond reasonably promptly with revisions and/or approvals. We will wait for your approval before publishing any content.
  1. Posting Information about Client: As part of our Services, we may submit information on your behalf to search providers, social media platforms, or other third-party online providers. These providers may include, but are not limited to: Google, Yahoo, MSN/Bing, Meta, YouTube, TikTok, and other sites. The terms and conditions of these providers apply. 
  1. Website Domain: If our Services include creating a website for you, any domains purchased on your behalf will be released to you within 30 days of completion or termination of the Services.
  1. License and Use of Material Created. You acknowledge that you are receiving the Service Package at a discounted rate as part of a promotion.  In exchange for the discounted price of the Service Package, you grant us a non-exclusive, royalty-free, perpetual license to use any marketing and/or branding materials (e.g., logos, brand guidelines) that we create for you under this Service Package for our own promotional purposes. This includes, but is not limited to, showcasing our work on our website, in case studies, on social media, and in other marketing and promotional materials. You represent and warrant that you have the right to grant this license.  

FEEDBACK, SUGGESTIONS, AND TESTIMONIALS

  1. Feedback and Suggestions: By providing feedback or suggestions to the Company, you agree that the Company may use such feedback or suggestions to improve or modify its Services without any obligation to you. You further acknowledge that you will not be entitled to any compensation or credit for any suggestions you provide, and the Company will own all rights to use such suggestions.
  1. Testimonials: By providing a testimonial about the Services, you agree that the Company may use your testimonial, along with your name and/or company name, for promotional purposes. If you do not want your testimonial to be used or wish to remain anonymous, you must notify the Company in writing.

CLIENT REPRESENTATIONS AND WARRANTIES 

You represent and warrant that:

  1. The material and information you provide to us is truthful and not misleading.
  2. You have, and will continue to have, the absolute and unrestricted right to publish and use all information you have provided to us.
  3. The content you provide to us does not infringe on the rights of any third party.
  4. The content you provide to us complies with all local, state, and federal laws and regulations.
  5. You are not our competitor or potential competitor and you are not purchasing the Services on behalf of or for the benefit of any of our competitors.  You further agree not to use the Services to compete with us in any manner.

Confidentiality: 

  1. Definition: “Confidential Information” means any confidential and/or proprietary information provided by us to you in the under these Terms or in the course of performing Services for you, including without limitation, any information relating to our Services, costs, prices, vendors, finances, marketing plans, business model, or know-how; that is clearly designated by us as confidential or, given the nature of the information and the circumstances of disclosure, a reasonable person would deem to be confidential. Confidential Information includes, but is not limited to, the Services and all associated intellectual property and know-how. 
  2. Non-Disclosure or Use: You will not use any portion of our Confidential Information hereunder for any purpose other than to engage with us under these Terms. You shall protect all Confidential Information received from us with the same degree of care with which you would protect your own Confidential Information, which in no event shall be less than reasonable care. You shall promptly notify us of any actual or suspected misuse or unauthorized disclosure of our Confidential Information. You shall not disclose our Confidential Information to any person except as authorized in writing by us. Upon completion of the Services, you shall return all Confidential Information to us or, at our request, destroy it, ensuring that no copies are retained. In connection with a breach of the confidentiality provisions herein, we shall be entitled to seek injunctive relief in addition to any other remedy that we may have. 

RIGHT TO DECLINE TO RENDER SERVICES

We reserve the right to decline any Client and immediately refund any money paid for Services if the Client’s product or service falls into any of the following categories:

  1. Harmful, threatening, violent, abusive, harassing, tortuous, vulgar, obscene, libelous, invasive of another’s privacy, racist, ethnically offensive, or otherwise objectionable content or language.
  2. Defamatory, hateful, or revenge content or language.
  3. Illegal activities such as Ponzi schemes, pyramid schemes, fraudulent charging of credit cards, copyright violations, plagiarism, piracy, and all unauthorized use of materials or content that infringes on third parties’ intellectual properties.
  4. Illegal drugs or drug paraphernalia.
  5. Reselling of email accounts or hosting accounts to third parties.
  6. Reselling of any Company services including, but not limited to, design services, updates, and WTD to third parties without a written re-seller agreement.
  7. Spamming and all other forms of unsolicited messages including, but not limited to, spam, chain letters, and junk email.
  8. Offensive or otherwise distasteful material.
  9. Any other content or subject matter that, in our sole discretion, does not align with our values.  

DISCLAIMER OF WARRANTIES

  1. No Guarantees: You acknowledge and agree that we make no specific guarantee or warranty regarding our Service. We do not warrant the effectiveness of the marketing strategies, an increase in traffic, leads, or sales, or the performance of any specific digital marketing campaigns. We do not warrant that our services will meet your requirements, be uninterrupted, timely, secure, or error-free, but we will promptly act to correct errors once they have been identified.
  1. Disclaimer of Warranties: TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

LIMITATION OF LIABILITY

  1. Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS, LOSSES, DAMAGES, OR EXPENSES ARISING OUT OF OR RELATING TO THE USE OF OUR SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL BE LIMITED TO THE TOTAL AMOUNT OF FEES YOU HAVE PAID TO US FOR ALL SERVICES WITHIN THE PAST YEAR PRECEDING THE DATE THE CLAIM AROSE. THIS LIMITATION OF LIABILITY APPLIES TO ANY AND ALL CLAIMS, INCLUDING BUT NOT LIMITED TO, THOSE ARISING FROM ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAYS, OR ANY OTHER CAUSE. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  1. No Liability for Third Parties: We disclaim any and all liability for any acts or omissions of third parties, including, but not limited to, third-party search engines, social media platforms, and any other online service we utilize on your behalf. We are not responsible for any issues, errors, interruptions, defects, delays, or damages of any kind caused by these third parties. This includes, but is not limited to, any loss of data or service outages that may arise from the use of these third-party services. 

MUTUAL INDEMNIFICATION

Each party ("Indemnifying Party") agrees to indemnify, defend, and hold harmless the other party ("Indemnified Party"), its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to any third-party claim alleging that the Indemnifying Party's performance of its obligations under this agreement infringes or violates any copyright, trade secret, trademark, patent, invention, or any other nondisclosure rights of any third party, provided that the Indemnified Party: (a) promptly notifies the Indemnifying Party in writing of the claim; (b) grants the Indemnifying Party sole control of the defense and settlement of the claim; and (c) provides the Indemnifying Party with all reasonable assistance, at the Indemnifying Party's expense.

FORCE MAJEURE

We shall not be liable for any failure or delay in performing our obligations under this agreement if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil disturbances, governmental actions, strikes or labor disputes, power outages, internet disruptions, or any other cause not within the reasonable control of either party.

ASSIGNMENT

Company may assign, delegate or subcontract any rights or obligations in these Terms to an affiliate or subsidiary without your prior approval or consent.  

MISCELLANEOUS

  1. Governing Law and Venue: These Terms and any disputes arising out of or related to it or the Services will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. All or a substantial part of the Services will be performed in Broward, Florida, therefore, the parties agree the venue for any disputes shall be in that county.  
  1. Changes to Terms:  The Terms may be changed from time to time and updated on our website.  The Terms in effect at the time you purchased a Service package will apply to that Service package. 
  1. Severability: If any provision of this Agreement is found to be illegal, invalid, or unenforceable, that provision shall be construed as closely as possible to the original intent to the maximum extent permitted by law. If the provision cannot be construed to be legal, valid, and enforceable, it shall be severed from this Agreement, and the remaining provisions shall continue in full force and effect.
  1. Notice: Any notice under these Terms will be effective if sent to you at the email you provided when you purchased the Services, unless subsequently updated in writing, and if to us, to contact@pixelfootprint.digital.
  1. Entire Agreement: These Terms together with the content on the website at the time of your purchase constitute the entire agreement between the parties regarding the subject matter hereof and supersedes all prior oral and written agreements, understandings, and representations unless there is another writing that references these Terms and explicitly stating that it is an addendum to or modification of this Terms or expressly incorporating these Terms.